Summary:

Perform all aspects of Property Management, including but not limited to hiring, training and supervising staff; marketing and leasing of property; and maintenance of entire property. Keep up with industry and local trends; maintain budget; customer satisfaction; and all office operations.

Essential Duties and Responsibilities:

• Directly supervises employees. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.

•  Oversee all operations of the property

• Coordinate and review bi-monthly market surveys with competition and recommend rate adjustments accordingly

• Maintain familiarity with local competition and new units coming online; shop all competition and create and update marketing plan

• Maintain 100% occupancy by leasing one in every four apartments shown during peak season

• Monitor Rent Roll monthly for accuracy, new leases, concessions and upcoming move-outs

• Monitor staff and all new lease negotiations and procedures, including security deposits

• Enter move-ins/new leases into property software system (household information, post rent charges, concessions and all other tenant related charges)

• Process move-outs and security deposit depositions, notices and refunds

• Monitor staff’s collection of rent and all money due and the three-day and balance due notice procedures, and proactively pursue outstanding balances.

• Post and record deposits with bank and in property accounting software as back-up to Assistant Manager

• Process (review, approve and code) all payables relating to the property and timely submit them to Corporate Accounting for posting and payment

• File evictions accordingly and actively pursue all outstanding debt collections in-house and by filing with attorney/collections agency

• Process month-end procedures

• Monitor maintenance requests, in that they are completed timely and efficiently

• Take bids, hire and inspect behind contractors in conjunction with Maintenance Area Supervisor

• Routinely inspect exterior of property and supervise ordering of supplies

• Inspect apartments quarterly and at move-out

• Control laundry income funds

• Assist in budget preparation and meet budget expectation; routinely discuss verbally and in writing property and budgetary concerns with supervisors

• Hire and train staff, supervise daily work transactions and work progress and quality, etc.

• Maintain good relations with residents and aid in resolving disputes

• Stay current on company changes in policy and procedures

• Submit all computer reports, payroll and weekly comment letters in a timely manner; prepare bills and balance petty cash accordingly

• Manage property problems and staff effectively

• Meet deadline of supervisors

• Utilize and keep abreast of all Interoffice Memos, Apartment Operation Manual, Employee Handbook and Safety Program

• Read industry articles and attend Apartment Association meetings

• Supervise marketing and advertising

• Follow up on items in a timely manner

• Attend regional staff meetings

• Conduct site staff meetings as necessary

• Available for after-hour emergencies as outlined in the Apartment Operations Manual

• Additional duties as needed

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to stand; walk; climb stairs; sit; bend; use hands to handle or feel objects; reach with hands and arms, talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include ability to adjust focus depending on situation.

Qualifications/ Certifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits:

401(k) 

401(k) matching 

Dental insurance 

Employee assistance program 

Health insurance 

Life insurance 

Paid time off 

Vision insurance 

How to apply:

Interested candidates should send their resume to Human Resources at hr@emmergroup.com. For consideration, resumes need to be accompanied with an Emmer Group application. To obtain our application please visit our application page by clicking on the Apply Now button found at the top of the page.