Lugano Warranty Requests

For warranty or service requests, please select the service requests button and fill out the request form. A member of our staff will be in touch shortly to confirm it has been received and to coordinate with you.

If this is an EMERGENCY, such as no heat in winter, no air conditioning in the summer, severe plumbing problems, roof leaks or hazardous electrical problems, please call our emergency customer service number at 352-376-2444. After business hours, please refer to section 4 of your homeowner handbook for a list of emergency numbers.